Interpersonal Skills

Culture/Collegiality: The work environment varies depending on the work being done. If separate jobs are being done, the mechanics typically focus on the task at hand and communicate when help is needed. If everyone is working on one aircraft or one task, communication is frequent as to help coordinate what tools and supplies are needed and working together to repair the aircraft part or complete the designated maintenance.

Collaboration: Working with aircraft mechanics, communication is key when working on aircraft. Mechanics need to know what work has been accomplished and what needs to be done. That way, work done isn’t repeated and work required isn’t skipped. Paul (my mentor) communicates what needs to be done at the beginning of the day or the day before. The mechanics always know what they need to be doing. A work whiteboard is kept of work that needs to be done and parts that are need for certain tasks that need to be ordered. Paul also phones other individuals for assistance is needed in a specialized area of the aircraft. Mechanics do not know everything about every aircraft.

Mentoring: Like I stated before, mechanics do not know everything about every aircraft. An aircraft may arrive at the shop that the mechanics are not familiar with. Therefore, extra assistance may be required in completing the required maintenance or inspection. That’s where mechanics are called to assist in certain areas of the aircraft to complete maintenance according to the standards set by the manufacturer and the regulations set by the FAA.

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